How to Contact Us
Phone - 0151 652 8498 option 1 - child absence line option 2 - Tiny Trekkers & TEDs office option 5 - main school office
E-mail - email@example.com
Post - Townfield Primary School, Townfield Lane, Prenton, Wirral, CH43 2LH
Headteacher - Mrs M Loftus & Deputy Headteacher - Mrs A Durham
Chair of Trustees - Mr T Behan can be contacted via Mrs McDowell, Clerk to Governerning Body.
How to Contact School
If you have any queries regarding school please email school office and Ms Derbyshire and Mrs Wheeldon will assist you and/or direct your enquiry to the correct person.
If your query is regarding Special Education Needs (SEN) and Disability information, Mrs Kinnear our SENCO will assist you and can be contacted via firstname.lastname@example.org
How to Contact Tiny Trekkers & Wrap Around Care
If you have any queries relating to Breakfast Club and Afterschool Club please email
Communication by Email
Please send any communications to email@example.com and these will be directed to the appropriate member(s) of staff. Emails should not be sent directly to individual members of staff.
Who to Contact if you Have a Concern?
At Townfield we want not only your child/children to be happy, but also parents & carers. If you have any queries or concerns whatsoever, please do not hestiate to raise these in the first instance with yoru child's teacher. If after speaking to your child's teacher, should you feel that you have further concerns you should raise your concerns with the appropriate head of key stage; F1/F2 - Mrs Daffern, Years 1-2 - Mrs Kinnnear, Years 3-6 - Mr Hughes.
In the unlikely event that after speaking to the appropriate head of key stage, you feel you still have not received a resolution to your concern, please e-mail the school office (details above) setting out full details of your concerns, who you have spoken to and your expected rsolution and any other information which may assist us in investigating your concerns. We will acknowledge receipt of your complaint and our Headteacher or Assistant Head will endeavour to contact you as soon as possible to discuss; you will recieve a response to your complaint no later than 10 working days following receipt of full details, in line with the Department for Education guidlines. For your information a copy of our Complaints Procedure Policy can be found under the "Policies " section of our school website under Key Information.
If you are unsure who to direct your query to in the first instance please contact Mrs McDowell in the School Office, who will be happy to assist you.
Meeting Requests with the Headteacher & Deputy Headteacher
Please note requests for a meeting with the Head or Deupty Head are by appointment only and should only be requested, once the above procedures have already been followed (e.g. meeting/discussion with class teacher, then head of key stage, etc).